In the academic publishing world, every now and again you meet librarians who have moved across to work for a publisher, or vice versa. We wondered about their motivations and experiences, so we decided to talk to some of them.
- Please give us your name and describe your role.
Tash Edmonds, Senior Book Sales Specialist at ProQuest
My role involves working very closely with library teams to aid them with their collection and acquisitions strategies and key purchasing decisions for books, both print and electronic. This can range from helping support Print to E initiatives, reviewing procurement policies and implementing new acquisition models. I am expected to have a very high level of sector expertise and product knowledge and the skills to be able to ascertain what is the right solution for a specific library to help them achieve their departmental and institution-wide goals.
- What makes your company a special place to work?
ProQuest take a very customer focused approach and that appealed greatly to me and is one of the reasons I have stayed for the past four years and am proud to work here. We do listen to the market and endeavour to be as responsive to change and innovative with our products, as much as our libraries require us to be.
On a personal level, I have always felt that every colleague, regardless of role or position within the company does have a voice and there are channels through which you can be heard to make suggestions and share ideas. That’s so important when working for a large organisation and is something that I believe is a core value at ProQuest and makes it a special place to work.
- Why did you choose / what do you enjoy about working for a publishing company?
I was intrigued about the inner mechanics of an aggregator and how the relationship with libraries worked from their perspective. As a librarian in HE I saw so many changes in the sector in terms of content, platforms, licensing etc, some which I found positive, confusing and at times, downright irritating, and so I wanted to gain some insight into the rationale behind certain decisions. My interest was with ebooks and the advantages that they can offer researchers and library users in terms of access and collaboration, and I liked the direction ProQuest was heading with their ebook platform. I’m an inquisitive person so it did feel like being in The Wizard of Oz and seeing what was behind the curtain!
My biggest enjoyment is getting to work with my libraries and trying in some small way to help them with their day to day roles, as well as supporting them with larger initiatives and collection polices that they are working towards within their institutions. Librarians have a high level of expertise and tend to be very generous with sharing knowledge so I’m lucky to be able to learn a lot from them as well.
- What was your responsibility when you worked in a library?
I was a member of the Acquisitions Team, starting off as a library assistant before becoming one of the team leaders. I worked on pretty much all aspects of Collections from managing access and resourcing material types for print and electronic journals and books, administering DDA programs and having responsibility for the accessible formats service which supported students with a variety of learning differences. I also was an active member of the library’s Equality, Diversity and Inclusion group working on ways to make the collection and library space as inclusive as possible for all users. My commitment to equality led me to take part in the Race Equality Charter Award where I worked as a lead on the area of professional staff recruitment and progression.
- How does your experience of working as a librarian help you in your current role?
I think it has been a huge help to me during the past four years and made the transition easier, as it was a sector, I was familiar with and there were many friendly faces that I had either worked with or knew from conferences and courses attended over the years.
On a day to day level I think being able to share my own library experiences such as restructures, moving collections from print to electronic, implementing shelf ready, managing a DDA or coping with a flood have hopefully been a benefit to the libraries I work with. My background really helps with my conversations and building close relationships as I can emphasise and share their pain when things don’t go to plan! Thankfully, I’m also able to draw on many successful projects I was able to work on during my time in libraries, share advice and offer support when required.
- How does the work for a publishing company compare to what you used to do as a librarian?
Overall it is very different as each day tends to be very different to the next which is one of the best aspects of my role. I travel quite a lot so there are certain periods of time where I am never in the office and I’m sure I can regularly be seen with my travel bag trying to get a train out of Paddington or Euston. The variety and autonomy are probably the two main differences from the work I did in libraries which tended to have more of a rigid structure. I do miss my old library team but I’m thankfully still in touch with a lot of them.
- What are the particular challenges you face in your role?
I would say that I am by nature someone who likes to fix things and find answers to a problem or a conundrum (which probably explains why I became a librarian), so if I can’t find a speedy solution, I can become frustrated. I have however learned to accept that not all fixes are quick, and patience is required, but I believe that’s a useful life lesson to use outside of work as well as in it.
- Is there anything else you would like our readers to know (about yourself or your company)?
ProQuest is a great company to work for and if you are a librarian looking to gain some insight into “the other side” so to speak, it offers so many career opportunities. There are a large group of librarians working throughout the company in a variety of roles so the probability of running into one is highly likely!
(Edit 7 November 2019: You may also be interested in our interview with Jonathan McCrow, whom we asked the same questions. He made the move the other way: he left his job with an Academic Publisher to become a Librarian)
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