General, Students

The Covid-19 crisis: views of a student

We asked Daphne van Engeland, who studies in her second year towards a BA in Digital Marketing at Coventry University about her experiences.

Please tell us a little bit about the courses and lectures you attend.

Each of my courses has two one-hour lectures and one two-hour seminar per week. The lectures can be in groups of over 100 students as some marketing courses overlap and the seminars are more interactive in smaller groups, typically around 15 students. During lectures we’d sit in a big hall and listen to the lecturer, while seminars have a more practical focus and we often have to do assignments which we present afterwards.

Which impact did Covid-19 have on your university and you?

From the end of March, Coventry University suspended all in-person teaching and assessments and then continued closing down the campus further as the situation worsened. When the announcement was made, I rebooked my flight to the Netherlands (where I am original from) that was scheduled for April to one that very same week so I could be safe at home with my family. I have been continuing to study from here.

Tell us about your experience of learning remotely.

The semester at Coventry University was already coming to an end, so I ended up not having any live remote lectures. One teacher did upload videos of the topics that he covered, which was about the coursework. We used Microsoft Teams to have feedback sessions for our coursework, which was new but very useful. I did not have any exams this semester, but from other years of my course I knew they had to complete exams in essay-style and students would have a few hours on a set day to complete them. Cheating does not really work in this case because the exams are all about showing understanding and examples.

Which challenges have affected you most? 

I found it very challenging to be home all the time and get myself to do the work as the situation is stressful for me. Having set days and hours to work on coursework helped me a lot. With group work it is a big challenge that we can’t go and sit down somewhere to work together. Having meetings on Microsoft Teams helps, but I noticed there were more miscommunications than we experienced in previous courseworks. Communication from lecturers differs by person, but they are mostly responsive to emails and do their best to make things work. I feel like it’s important to remember this is new for them too.

Has the Library been able to support you?

The online library at Coventry University has always been quite extensive, and that helps a lot now. Luckily, we get our books at the university included in the tuition fees, so I did not need to borrow any. As I am not in the city at the moment, I unfortunately don’t know if they can still provide physical books. I think they will follow the government rules and open up as soon as they are allowed to and can do so safely.

Which learning resources (books, textbooks, databases, software etc.) are you using for remote teaching? Have these changed?

My online resources often include academic articles and business reports. Those were mostly online anyway, so that has not changed a lot. The textbooks that I did need were mine already. My bank also offered a free subscription to a website of resources, which helped me find some more things I needed. What I would like is if some books came with a code to download the ebook version. I could not take all my books with me, and having them online or on my eReader would have helped me a lot.

Is there anything else you would like to say?

I think it will take a while before the large lectures will be started up again and I think that in future the university will be more prepared for situations like these. I think classes will be smaller as long as there is no vaccine and that they will keep on providing online content for those at risk of severe illness. Coventry University is moving to a new learning space as a replacement of Moodle, which will hopefully make remote learning easier. I hope that remote learning will be available even when the university opens again. I personally like being able to watch lectures at home, especially when I’m ill.

Please tell us a bit about yourself

I am from the Netherlands where I studied a few years of European Studies before moving to the UK. In my downtime I like reading and gaming. My love for gaming led me to start streaming on Twitch, which is a hobby for now but I’m hoping that it can be part of my career in the future. I have just started a marketing internship for the summer and will be going on straight to my third year at university after that.

[Written by Annika Bennett, Gold Leaf]

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