Academic Publishing, Students, Teaching and Learning, Universities

The 2021 – 2022 Academic Year: Covid, academia, academic publishing and Gold Leaf’s birthday!

Covid is still with us, along with many restrictions and quasi-restrictions, even though this summer has in some ways appeared to be more “normal”, at least in the UK, than last. “Freedom Day” happened, although it was a bit of a damp squib – essentially, it consisted of the government telling us that it is now up to us to behave responsibly. Masks, social distancing and not gathering in large groups are no longer legally enforceable, but we have been warned that reckless behaviour might cause the numbers of infection and deaths to climb so rapidly that the government might have to impose another lockdown (despite the fact that formerly it was adamant that it wouldn’t). Shops, pubs and theatres have opened again, but have been encouraged to impose their own safeguarding rules; travelling abroad has been possible, but less so than last year, achievable only if you are prepared to jump through the many paperwork hoops created by almost all countries, including our own; are fully vaccinated; and prepared to spend quite hefty sums on lateral flow and PCR tests. So, a mixed picture, but perhaps with some light at the end of the tunnel.

And so we have reached the autumn and the start of a new university year. What will be significant about this academic year? What will distinguish it from its predecessors?

A key point that jumps out is that many students who had planned to begin their studies this year have now decided to defer. In certain subjects, at certain universities – e.g., Medicine – they have been offered a hefty financial incentive to do so.

Also in the news recently was that some British universities, including some from the Russell Group, have chartered planes to enable overseas students to travel to the UK without problems – in effect, creating a sort of “academic corridor” akin to the holiday corridors of summer 2020.

Most UK students who are planning to start or continue their courses this year have been told that while there will be more face-to-face teaching than last year, online learning will remain an important component of their tertiary education. Some seem to be dismayed or indignant about this, while others appear philosophical or even pleased. Parents, on the whole, are more vociferous in their disapproval. They perceive online delivery of lectures to be a substandard form of teaching, a “cheat” which does not merit full payment of the now-hefty tuition fees.

Finally, this year’s new cohorts of UK students have not had the traditional A level exams to arrive at their grades. Instead, these have been awarded largely on teacher recommendation. It has been controversial. Were the grades artificially inflated by over-indulgent teachers (or, in some instances, owing to the demands of pushy parents)? Or did the greater reliance on coursework and teacher judgment produce fairer results?

These four issues together are likely to produce a very different kind of student experience from that of pre-Covid years (last year cannot be counted as a comparator – it was hopefully a one-off!). Taken together, the first two issues are perhaps the most sensitive.  Is it truly the case, as some educational commentators have asserted, that UK universities are keener on giving precious places to overseas rather than home students because they bring more money? Substantiating such a claim would require a great deal of granular course-by-course, university-by-university analysis. More broadly, it does suggest that, for whatever reason – lack of reliable digital infrastructure in overseas countries, unwillingness of overseas students to miss out on the physical experience of studying in the UK, the limited appeal that online lecture consumption has so far succeeded in achieving – universities are still far from being able to deliver a satisfactory online learning experience. This is reinforced by the lukewarm reception with which announcements that some teaching will remain online has been greeted.  It overlooks the fact that if some UK students are admitted to British universities this autumn without the level of competence required to cope with first year work, online foundation / revision courses could offer them their best chance of getting up to scratch.

Publishers have a role to play here, as well as academics. It has long been recognised that technology could be put to much more creative use to deliver a better teaching and learning experience; at the same time, the development of such technology requires time and money – both in increasingly short supply to both academics and tertiary institutions – as well as a profound understanding of the mechanics, dynamics and legal issues attendant upon successful, compelling dissemination of content. Some enterprising publishers – not necessarily the ones that typically spring to mind as inspirational innovators – are already exploring ways of working with academia to develop exciting new kinds of content for undergraduates and attractive ways of delivering it. Gold Leaf hopes to publish occasional blog posts devoted to this topic.

We’re delighted to be able to continue to bring you news and insights in what promises to be a very interesting academic year. It’s also our twentieth birthday year, so there will be posts that celebrate this, too.

Officially, Gold Leaf was “born” on 1st September 2001. We’d like to thank all our clients, past and present and those about to work with us, for your support and we look forward to continuing to work with you. Let’s raise a glass to the next twenty years!

[written by Linda Bennett, Gold Leaf]

Mental Health, Students, Universities

Supporting student mental health at Nottingham Trent University

Paul Dodsley and Leah Wareham together form the hub of the student support service at Nottingham Trent University, where 30,000 students are studying at any one time.  Paul describes the service as “prevention-led” – its aim is to take hold of opportunities to support students before they slip into difficulties, rather than afterwards.  It has been running for about fifteen years and addresses a range of issues – sexual health, drug and alcohol, nutrition – but mental health awareness takes up approximately 70% of Paul’s time and all of Leah’s.

How can two people make a difference to such a large body of students?  Paul and Leah have been extremely innovative in their approach and established an impressive variety of ways to enable them to punch far above their weight. Firstly, the service partners with specialist organisations to make its resources go further – the NHS, for example, and Student Minds. Some of these partner organisations themselves deliver services on the campus.  Secondly, training is a big part of what Paul and Leah do.  They train academics to recognise signs of distress in students and how to help; they train the student Mental Health Champions – other students who help in a myriad of ways – and offer Student Minds – Look Out For your Mates workshops to all students, which awards students with a nationally recognised certificate and, it is hoped, gives them essential life skills.  

Leah’s specific role is to focus on communication and innovative ways of delivering the message about the types of support available. She says she tries to be as creative as possible.  At the start of the first lockdown she posted “top tips” for preserving a healthy mental outlook on the Student Support Instagram. From these have progressed Instagram “takeovers” which talk about mental health and how the service can help; and also adaptation of formerly in-person activities to allow them to take place online, such as Time to Talk – a big virtual event which included input from many of the partner services involved. She has also organised virtual events of all kinds.  Some are designed to work as occupational therapy – tie-dye tutorials on Instagram, for example, and cookery videos; life-drawing classes and yoga.

Leah (along with Zoe Mallett from the NTSU) is responsible for recruiting and training the Champions.  There were only two when she joined the university staff less than three years ago, having just graduated in Photography; now around 400 have signed up.  She says that the peer support they provide is invaluable: “It is really effective for students to get support from other students.” Some of the ways in which they deliver are “quite funky”.  Many of them are very engaged and themselves think of all sorts of ways of contributing – for example, by creating podcasts.  Some are gaining work experience.  Together with Paul and Leah, their aim is to improve attitude to self-care:  Paul mentioned each person having “a kitbag of support”.  All the work they do is completely voluntary – though Paul says their commitment is so great that he would like to be able to find a way to pay them.

Asked what kinds of advice and support students need, and whether he feels they are more dependent than students used to be in the past, Paul is supportive of the present student generation.  He says the level of support that is now available is brilliant when compared with, say, twenty years ago, when he was a student at NTU.  University attendance has always brought its own challenges, even before the various lockdowns. To these have now been added more uncertainty regarding jobs for graduates and what will happen after they graduate.  He believes that one of the key contributions of the service is to enable students to leave the university better equipped to deal with whatever life throws at them next. 

The impact of the pandemic and consequent lockdowns has been significant.  “Each lockdown has put an increased burden on mental health,” Paul says.  “It’s difficult to know whether it’s worse for the first years, who have never known ‘normal’ university life, or for the second and third years, who have experienced what it was like and therefore know what they are missing, for some or all the remaining time they have left here.” Students are not used to isolation. In non-lockdown circumstances, they meet regularly and this gives them a sense of belonging, of being part of a community.  Many students have welcomed the online support now on offer.  Paul says he recently read a comment in a study issues by the Mental Health Foundation about the present situation which struck him as particularly apposite: “We’re all in the same storm, but we’re not in the same boat.”  The message he and Leah want to get across is, “If you’re struggling, that’s OK and perfectly understandable, but don’t suffer in silence.”

Asked what has made her most proud, Leah says it is the work that the champions have done.  “They get the student voice across, especially now they have started becoming more involved in online activity through social media and our events that run peer-to-peer sessions online. The work they do is amazing and they keep up with it – it doesn’t dwindle over time.”

Asked how he sees the future, Paul says he thinks the service will keep on building up its identity and raising awareness of “what we do”.   He would like to be able to focus more on promoting positive health and mental self-care.  “And of course, we need more staff.” That is perhaps undeniable; but it’s also undeniably true that what Paul and Leah have achieved is also “amazing”.

[written by Linda Bennett, Gold Leaf]

Learning from Libraries, Libraries, Universities

Learning from Libraries – an interview with Roxanne Missingham

Roxanne Missingham, University Librarian and the Australian National University (ANU) describes what it means to her to be a librarian

Tell us a bit about your career.  Did you always want to be a librarian?  Where was your first job?  Where did you get your library qualification?

My mother says that I wanted to be a librarian when I was in primary school! My first degree at university was a Bachelor of Science.  I studied at ANU: lots of Maths and Psychology, with a minor in English.

There weren’t many jobs for women in science and so I did a postgraduate qualification in librarianship at what is now the University of Canberra. I was inspired by such amazingly dedicated lecturers as Maxine Rochester and John Balnaves and was extremely fortunately to be recruited to what was essentially a graduate trainee program at the National Library of Australia.

I loved my colleagues, helping to build the library collection and the ethos of making a national difference through libraries. The diversity of work is fabulous – as are the regular challenges and opportunities.

Tell us about your present job.  What do you like most about it?  And least?

I have been at the Australian National Library as University Librarian for almost 9 years. It is my first job in the higher education sector. When I was interviewed (there were 9 on the panel!) my key points, as I recall, were a passion for inspiring excellence through student experience and an ability to deal with complex clients. I had been Parliamentary Librarian for 7 years.  The interviewing panel thought there might be some similarities between serving members of parliament and serving academics.

At the university my portfolio includes libraries, archives, digital scholarship, the ANU Press and digital literacy. The team is amazing: we work with everyone in the university in some way. My passion is connecting people to knowledge and pretty much all aspects of this are included in the work of the Division.

I love working with my colleagues on new ways to open up access to knowledge and ideas.

Now for the confession, I would love to do less paperwork and use more of that time to work with the team!

Tell us a bit more about ANU Press, why it was set up, your own role.

ANU Press was established in 2003 and officially launched in 2004, with the aim of exploring and enabling new modes of scholarly publishing. It was Australia’s first fully open access scholarly press. We have worked through various strategic changes to foster innovation in scholarly publishing, find new ways to engage with authors and students and move beyond the concept of knowledge trapped behind paywalls.  We were initially focused on communicating the research of ANU scholars and have now increased the eligibility authors who may publish and steadily added other new dimensions.

I am very fortunate to be head of the division in which the ANU Press sits and to work on the Advisory Committee.

What has the pandemic meant for you? What have been its highs and lows?

Life in 2020 has been an endless parade of calamities. We have had bushfires, campus closures owing to smoke, hailstorms which destroyed library and other roofs and very many cars and then COVID-19.

I think a big high is the fantastic support within our teams for colleagues, assisting and caring for each other in times of stress.  The strong team approach across the whole university has been very inspiring.

As we reach the end of the year, perhaps the two lows are having to say farewell to many staff owing to the university’s downsizing; and the fact that having to endure so many disasters in such a short space of time has been wearing on the heart and soul of the community. We have not been able to engage as deeply or personally because of the time we’ve had to spend off campus and the move to digital communication, even though under the circumstances that was, of course, very appropriate.

What is the most challenging thing you’ve had to deal with in your career; and the thing that makes you most proud?

I think the most challenging matter this year has been the separation of so many staff from our team, people whose contribution to the university and division has been terrific over a sustained period. They remain part of our family but have found that financially it was the right time for them to go.

I am extremely proud of the achievements of the team in working together and keeping the heart and soul of the university alive through all the work of the division. We have created new relationships with students and academics to make the university a success in 2020.

If you look into your crystal ball, what do you think will happen to librarianship in Australia (or everywhere if you prefer) in the next 3 – 5 years?

Given the changes taking place in teaching, I think that academic librarianship will focus on contributions to education with a greater sense of partnership, driven partly by the need to foster the digital education of staff and the academic community as a whole. This also brings to the fore the imperative for greater experimentation in digital delivery, discovery and scholarship. The spirit of partnership needs to extend to our work with publishers. I think OA will mature and that new models must be supported that will have disciplinary nuances and deep library involvement.

Library education is up for major debate. The evolution of micro-credentials and new forms of skilling must focus on “snack packs” to upgrade our knowledge and build stronger partnerships with employers.

Finally linking up the GLAM sector to tackle fundamental policy issues – such as copyright – is essential

Would you mind saying a little more about your personal life – children, hobbies, etc.?

Life provides many challenges and the joy of my husband’s and my life are our two grandchildren, who are aged 2 and 7 – princesses with a lot of energy. Not to forget our three grown up children!  I am a keen quilter – every time I complete a quilt I swear not to buy more fabric as the stash is overtaking the spare room. My current project is a quilt for the youngest grandchild, which has an image from Totoro of May: Saski, Totoro and the two small animals are appliquéd in the middle.  And the garden and chickens are calling too!

[This interview was conducted by Linda Bennett, Gold Leaf]

Policy, Universities

KEF – Knowledge Exchange Framework: what is it?

In November 2017, the UK government asked HEFCE (now UKRI / Research England) to introduce a “Knowledge Exchange Framework” [KEF] to measure effective collaboration and knowledge exchange with industry and business. It is designed to complement the already established REF[1] and TEF[2] and to evaluate the contribution universities make to the exploitation of knowledge.

After a consultation and pilots run with 21 universities in 2019, the KEF decisions report and metrics were published on 16 January 2020, followed by the Clustering and Narrative Templates report on 2 March 2020. In these reports, detailed information about the metrics and procedures can be found. The main thing to be aware of is that -unlike the REF and the TEF – it is NOT an excellence framework which measures quality. It is a purely quantitative ranking exercise that – certainly at first – will be purely of informative character.

The first iteration of the KEF will be launched in the current academic year (2019/2020) with Higher Education Institutions [HEIs] submitting their narratives between now and the end of May 2020 and results to be published in summer 2020. Similar to the TEF, the KEF will take a metrics-driven approach, though with a narrative component consisting of three brief statements in the areas of institutional context, local growth and regeneration and public and community engagement. The metrics are based on existing data sources that are available to UKRI and do not have to be submitted by the universities; the metrics will automatically be calculated but not automatically be published unless the institutions opted to participate (i.e. submitted a narrative).  In the first year, participation is not compulsory, but it is highly likely that full participation will become a condition for Research England funding in future.

The key perspectives and metrics used will be

  • Research Partnerships (Contribution to collaborative research and Co-authorship with non -academic partners)
  • Working with business (HE-BCI[3] Contract research income with SME and non-SME business and HE-BCI Consultancy income with SME and non-SME business)
  • Working with the public and third sector (HE-BCI Contract research income with the public and third sector and HE-BCI Consultancy income with the public and third sector)
  • Skills, enterprise and entrepreneurship (HE-BCI CPD/CE income, HE-BCI CPD/CE learner days delivered and HE-BCI Graduate start-ups rate)
  • Local growth and regeneration (Regeneration and development income from all sources and additional narrative)
  • IP and Commercialisation (Estimated current turnover of all active firms, average external investment and Licensing and other IP income)
  • Public and community engagement (Provisional score based on self-assessment developed with NCCPE[4] and additional narrative)

For most metrics, a three-year average will be used.

In order to make the data comparable, HEIs will be split into clusters with individual benchmarks for each cluster. The following clusters are being used in the initial year:

  • Cluster E: Large universities with broad discipline portfolio across both STEM and non-STEM generating excellent research across all disciplines.
  • Cluster J: Mid-sized universities with more of a teaching focus (although research is still in evidence) and academic activities across STEM and non-STEM Disciplines
  • Cluster M: Smaller universities, often with a teaching focus
  • Cluster V: Very large, very high research intensive and broad-discipline universities undertaking significant amounts of excellent research.
  • Cluster X: Large, high research intensive and broad-discipline universities undertaking a significant amount of excellent research
  • Arts specialists: Specialist institutions covering arts, music and drama
  • STEM specialists: Specialist institutions covering science, technology, engineering and mathematics

For the publishing industry the metric “Co-authorship with non-academic partners” will be the only relevant one; however, it is interesting to see that this metric is the only one for which no data source has yet been found. And how should there be? No-one is collecting this data and there is certainly no such thing as a central place for comparison of this. Therefore, it remains to be seen whether this metric will survive or whether it will just become a part of the narrative and therefore based on anecdotal evidence.

 Like any metrics-based system, there are different ways of looking at the data and variation of interpretation. The KEF will create a numeric ranking system of universities’ interaction with business and the public, but how meaningful this will be and what exactly it will tell us, is unclear.

[Written by Annika Bennett, Gold Leaf]


[1] Research Excellence Framework

[2] Teaching Excellence Framework

[3] Higher Education Business & Community Interaction (HE-BCI) survey

[4] National Co-ordinating Centre for Public Engagement

Deutsch, Students, Universities

Germany: Universities of Excellence – excellent universities?

The German university system has never had an equivalent to Oxbridge, Russell Group or the Ivy League. This is partially down to the way students are admitted – there are no (or very low) tuition fees and by law each university is obliged to offer all students with a German “Abitur” (A-level/IB equivalent) a place for Higher Education. Only if a certain course has more applicants than places can the university choose – and even then the choice must purely be based on A-level results.

Therefore, German universities are pretty egalitarian and cannot chose their undergraduate students and build a profile in the same way universities in other countries do, and students tend to choose their universities mainly based on location.
In more recent years, universities have been given more freedom to choose their postgraduate and PhD students, based on criteria they themselves can set, but since that is a recently new development it has not yet resulted in the same kind of profile building as UK and US universities have perfected.

Much high-ranking German research happens outside the universities: research societies like the Max-Planck Society, the Leibnitz Association, the Fraunhofer Society or the Helmoltz Association run over 200 non-university research centres and are empowered to award PhDs and PostDoc qualifications.

It may be asked, surely there must be a difference in quality between German universities?

The DFG (“Deutsche Forschungsgemeinschaft”, German Research Foundation) is the main funding body for research at German universities and has been responsible for funding of research in all disciplines since 1937. Over the last 15 years, the DFG has recognised that in order to participate in the international exchange of research and in international university rankings, a certain “elite”  status was necessary for some universities. Therefore in 2004  the DFG started the prestigious “Universities Excellence Initiative”, which initially supported certain “clusters of excellence” at a variety of universities. Effectively, selected interdisciplinary research projects and graduate schools were being awarded special funds for developing outstanding research.

This initiative evolved and was developed further over the years, and in 2019 was re-named the “Excellence Strategy”.  It nominated a selected number of universities as “Universities of Excellence” – awarding these institutions up to €15m annualy for research over a period of 7 years.  When this period time has elapsed,  each university is re-evaluated. On 19 July 2019 the DFG announced the 11 winning universities (list see below) that have been awarded this status.

The universities had to apply for selection and were evaluated by an international commission. The initiative focuses exclusively on research output. Whether or not teaching at these universities is “excellent” remains undecided; the German Council of Science and Humanities (Wissenschaftsrat) and the German Rectors’ Conference (Hochschulrektorenkonferenz) have both made it very clear they have no plans to establish an equivalent to the TEF.

The German “Universities of Excellence” are:

  • RWTH Aachen (Rheinisch Westfälisch Technische Hochschule)
  • “Berlin University Alliance” (including FU Berlin, Humboldt University Berlin, TU Berlin and Charité)
  • University of Bonn (Rheinische Friedrich-Wilhelms-Universität)
  • Technical University of Dresden
  • University of Hamburg
  • Heidelberg University (Ruprechts-Karls-Universität)
  • KIT – Karlsruhe Institute of Technology
  • University of Konstanz
  • LMU – Ludwig Maximilian University of Munich
  • Technical University of Munich
  • University of Tübingen (Eberhard-Karls-Universität).
Libraries, Pedagogical Resources, Students, Universities

NSS results 2019 and Learning Resources

On Wednesday, the Office for Students published the results of this year’s National Student Survey.

Each year, the NSS results spark discussions about their usefulness and whether or not they actually reflect the performance of a university overall. And every year, universities and service providers keenly await their results and national media celebrates their “winners”.
What we do know is that universities take a great deal of notice of their NSS results and often changes in teaching happen with a view on improving NSS results. This – along with increased tuition fees and student expectations – is one of the factors that contribute to the image of the “student as a customer”.

The NSS data is one of the most important metrics for the TEF, and many Student Unions, who are en large opposed to the way the TEF measures Teaching Excellence, have initiated NSS boycotts in order to invalidate results. The University of Cambridge is one of them, and has been successful for three years in a row. Once again, the response rate for Cambridge has been below the threshold of 50% required for data to be meaningful enough to be published, which means that it will again be unable to participate in the TEF.

But how did those universities do who did get a high enough response rate?

Overall, it can be said that Scottish and Welsh universities have received better feedback from their students than English ones. To the question “Overall, I’m satisfied with the quality of the course”, the University of St. Andrews received the highest number of students agreeing (95.49%). In the top 10 there are 3 Scottish (St. Andrews, Dundee and the Robert Gordon University) and 2 Welsh universities (Aberystwyth, who came second, and Swansea). The Universities of Loughborough, Keele and York top the list of English institutions.

However, these are views on the overall course, and we were particularly interested in section 6 of the NSS, which deals with Learning Resources specifically, including library resources, but also IT infrastructure and access to subject-specific equipment. Of particular interest to us was question 19 – “The library resources (e.g. books, online services and learning spaces) have supported my learning well.”

Looking at this question, students at St. Mary’s University College Belfast were the most appreciative (93.22% agreed with this statement), followed by the University of Leeds (92.85%) and the University of Dundee (92.7%). It is also interesting to see here that 19.12% of students at the University of Reading disagreed with the statement – by far the highest number of students unsatisfied with library resources; while students at Heriot-Watt and Wrexham Glyndwr University were not particularly happy either (around 10% disagreed at each).

It is difficult to come to conclusions when looking at the broad figures, which of course include all subject areas. David Kernohan of WonkHE has helpfully tried to break down the figures by subjects; looking again at question 19 through his lens, it may come as no surprise that students of specialist subjects like Minerals Technology, Computer Games and Animation, Complementary and Alternative Medicine or Drama are particularly dissatisfied with their library resources. However, subjects like Archaeology, Classics and History are also listed high on the dissatisfaction scale, and publishers and librarians should certainly take such mixed results on board. More surprising, maybe, is that students of Nursing, Microbiology and Dentistry are especially happy with their library resources.

Readers of this blog may be amused to discover that overall course dissatisfaction is particularly prevalent with students in Polymer Studies and… Publishing!

Conferences, Pedagogical Resources, Students, Universities

The ABT Conference 2019 – Student Workshop

(Picture of the ABT Conference Student Panel, (c) Alan Staton, Booksellers Association)

Six international students took part in the student workshops at the ABT Conference 2019.  They were respectively from Mexico, The Netherlands, Italy, Iran, South Korea and Indonesia.  The workshop was run twice, so that all delegates could attend once (it ran back-to-back with a publisher / bookseller workshop).  It was moderated by Louis Coiffait.

Much of the discussion focused on textbooks.  The students agreed that the purpose of a textbook is to impart knowledge, rather than introduce controversial or exploratory ideas.  Simplicity of approach is therefore key to success. “You have a student who wants to know something; don’t put it in a complicated way.”  The layout and structure of a textbook is also extremely important.  Textbooks should be constructed in an accessible way; and although the definitions included in them probably don’t change much over time, students would appreciate it if the practical examples are updated regularly, to maintain currency and interest.  Worked-through examples, either in the book or on a complementary website are extremely important in some subjects – e.g., Business or Engineering.

Asked what kinds of learning resource they used other than textbooks, the students said they started by looking at core articles for which references were supplied in the resource lists, then selected follow-up references in order to grasp “the big picture”.  “The Library guarantees access to a lot of publications not normally available.”  (This meant material not available via Google or Google Scholar.) One of the students, an Italian, said the choice and range of materials available for students to access from the Library in this country is much better than in Italy.  Here it’s “brilliant, wonderful”.

Most of the students agreed that they should not have to pay extra for resources over and above their tuition fees.  For international students, the point is of particular importance, because many of them pay higher fees than home-grown students.  Some had borrowed family money to study in the UK, which would have to be paid back eventually.

Asked about discovery, all agreed that they would like discovery systems and publishers’ search engines to replicate Google; and they would also like publishers to produce more ‘how to’ video clips of the type found on YouTube. 

The students were also asked how they knew they could trust material they just found on the Internet, as opposed to via the Library or conventional publishers’ sites.  “You get to know which ones are most tried and tested; and students talk to each other about them.  I struggled with Maths two years ago.  I found a website that gave good explanations and clear examples and operated at my level in the subject.”

Louis asked them when they felt lecturers were or were not helpful.  Opinions on this varied, from “Textbooks are a guide only; the role of the teacher is most important”, to “Some lecturers tend to over-explain” and “Sometimes you need to go through the whole book to search for the keywords they’ve mentioned”.  Some lecturers fail to put an author on the reading list and then mention them extensively in the lecture – so the author and his or her work is “lost in the wind”. 

Asked how much they would be prepared to pay for a textbook, they suggested that £30 was a “manageable” price for a book they really needed.  “£50 is too much, even with discount.”  However, two of the students said that if a book was more expensive but contained more worked examples, they would then buy it.  Accompanying answers to the questions or worked examples are also vital: “If there aren’t answers provided, I don’t look at the questions.”

Tables of Contents came in for some criticism.  “The explanations in them aren’t detailed enough.  It makes me frustrated when they don’t describe what’s actually in the chapter.”  Short textbooks were almost universally preferred.  The students felt that book length could be cut down considerably by omitting details of the provenance of a concept and how it evolved – though one said that maybe such information might be more interesting in later years of study.  “An engineer doesn’t need to see the history of what he does, but I guess that, for the Humanities, there is a need to draw a lot more connections.”

None of the students regretted choosing to study in the UK, despite the expense.  “It’s a great country – in education, it sets a very high standard.  I’m from a developing country.  There are people needing these types of materials in my country, that are accessible to them.  They want a real textbook that is relevant for them.  Publishers might think this is obvious, but maybe the message hasn’t got across.” However, these students didn’t necessarily think that textbooks would be the key resource of the future, as they still are of the present.  “It is really difficult to be able to say that this is the form / shape / structure of the material I will always want to buy.”

Finances, Policy, Universities

HE and Student Finance: The “Augar Report” – what’s in it?

“Post-18 report” or “Augar report” – there has been talk about this long-awaited report in the HE sector for a while, and it played a pivotal role in the discussions at the ABT Conference (see our last blog post). Yesterday, it finally was published, but what is all that about??

Last year, for the first time in more than 50 years, the government commissioned a review into student finance to inform the sector. The report was conducted by an independent panel following an initiative by businessman Philip Augar, and was originally expected to be released in February 2019. With much delay and long awaited, the “Review of Post-18 Education and Funding” was finally published on May 30th. 216 pages long, it gives a wide variety of recommendations (50 in total) and considers many details that affect student finance and the cost of Higher (and Further) Education. What’s remarkable is that it includes all post-compulsory education funding, so covers both HE and FE.

And one of its most important conclusions is that Further Education is in much greater need of support than the Higher Education sector. A new mission is needed for Further Education, and it needs solid financial backing. The three main recommendations for this sector are the protection of the title “College” (just in line with that of “University”) to enhance the knowledge of its meaning in society and a certain quality-control, a creation of a coherent network of colleges across the UK that deliver skills (focussed on levels three to five), and a substantial increase in funding.

On apprenticeships, the main recommendation is a growth in degree-level and level seven apprenticeships, though acknowledging the expense of that route. One suggestion is to limit the funding for apprenticeships to those apprentices who do not already hold a degree-level qualification. The panel sees a need for Ofsted to assume responsibility for assessing all levels of apprenticeships.

The recommendation that Higher Education should reduce the tuition fee cap to £7,500 (and then freeze it until 2022/23 before increasing it in line with inflation) has made the national news over the past 24 hours. The recommendation also says that the income gap should be closed by the increase of teaching grants by the government, and should be adjusted on a subject-level basis, according to the cost of each subject. According to the report, the funding for widening participation should not be taken out of a proportion of the student fee (the current system), but instead a funding system comparable to the schools’ Student Premium should be introduced. Using this method, a university would receive its grant based on the actual intake numbers of socially and economically disadvantaged students.

On the wider topic of student finance (which affects all above-mentioned kinds of non-compulsory education), the basis of the recommendations is that the tax-payer should be covering a smaller proportion of the student finance system. Based on research conducted by the Department of Education that suggests that people would prefer higher monthly repayments and a longer repayment period in return for lower fees and lower interest rates (surprisingly!), the recommendations say that there should be zero interest applied during the study, that the repayment threshold should be reduced (to median non-graduate salary) and that the repayment period should be extended to forty years. There are also suggested changes to interest rates and the lifetime repayments to avoid those who earn more later in their careers being penalised.
However, the most interesting recommendation for the sector is perhaps the re-introduction of maintenance grants of at least £3,000 per eligible student. The panel also recommends that the expectation of parents’ contributions (of families of higher income) should be made clearer, so both students and parents know what kind of financial support a student could or should expect from their parents.

Overall, the report has been conducted in a mindful way, with awareness of current pressures on student finance, addressing the needs of Further Education and a sense of detail about university finance. Whether the report reflects the realities faced by students and universities and supports their interests more widely is another question. Whether any of these recommendations will be carried out, given the current political climate, is an entirely different issue.

The full report can be downloaded from the Gov.uk website.


Finances, Universities

Bums on Seats: Regulating the UK Higher Education Sector

Gold Leaf carries out a great deal of research in and around universities, both in the UK and in many other places in the world.  An issue that several of its recent research projects has highlighted is the heightened competition to which the HE sector is now being subjected globally.  In the UK, this was largely caused by the decision taken by recent governments – of both main political persuasions –  to create a ‘market’ within the HE sector; unfortunately, in the minds of students and their parents, it has also become linked with the rapid hike in fees that took place at around the same time.  This has had the unforeseen (and presumably unwanted by the government) effect of causing some students to believe that they are ‘paying for’ their degrees – i.e., paying for the actual grades they are awarded, not just the tuition fees.

It is perhaps unfortunate that during the same period the activities of HEFCE [Higher Education Funding Council for England] were wound down, as HEFCE was replaced by the OfS [Office for Students].  A certain hiatus resulted, as the OfS seemed to be relatively slow in getting into gear and for a while little regulatory work seemed to be being carried out in the sector.

This has now changed.  The OfS has flexed its muscles by publishing a series of important reports and directives, one of the most recent of which is entitled Financial Sustainability of Higher Education Providers in England.   The report states that, as part of the registration and ongoing monitoring process, all higher education providers are now required to demonstrate to the OfS that they are financially viable and sustainable. 

Some Vice-Chancellors of even well-known and very well-established universities may have quailed at learning this, as their seeming failure to be able to balance the books has frequently been dissected by the Press over the last two or three years.  The OfS doesn’t explain its methods, however – there are many kinds of capital, for example, not all of them tangible, and it doesn’t say which kinds are acceptable in boosting universities’ perceived solvency – but it does say “our analysis suggests that the sector overall is currently in reasonable financial health”.   Better news than might have been thought, then. But, sounding a greater note of caution immediately afterwards, the OfS adds that “the general picture masks considerable variations in financial performance between individual providers”.  Not really a surprise, but perhaps some Vice-Chancellors should start quaking, after all.

Although some providers are predicted to do less well next year than initially expected, the OfS says that this is mainly because the forecast growth in student numbers has been over-optimistic in the short term; but apparently universities’ student recruitment ambitions now stand a greater chance of being realised.  Of the 183 registered UK HE providers, 122 are assuming growth in student numbers of more than 5% – the students are expected to come from the “UK, EU and overseas” – in the next four years.   The OfS notes that most of these providers are not reliant on this projected growth to reduce their projected costs (i.e., their calculations are not based on what economists call ‘margin’) if their student recruitment ambitions are not met, so the OfS will continue to monitor them closely for financial stability.  Good news for students and their parents, then.  Vice-Chancellors still under pressure!

However: “Collectively, providers forecast the number of overseas students to increase by approximately 56,000 full-time equivalent (FTE)(20.7 per cent). Fee income from overseas students is projected to rise by £1.7 billion (37.9 per cent), suggesting an anticipated increase in the average fee charged to overseas students. The government’s recently announced international education strategy aims to support the sector to increase the number of overseas students.”  Is this a cunning element of the government’s Brexit plans?

Almost as an afterthought, the report acknowledges that the higher education sector continues to face uncertainties, “including the UK’s future relationship with the EU; potential changes in government policy following the review of post-18 education funding; and as a consequence of student choice following a continuing decline in the 18-year-old UK population to 2020.” 

Aside from the fact that the last statement appears to blame the decline in 18-year olds by 2020 on “student choice” (were the first-borns so obnoxious that they deterred their parents from providing siblings?), the report fails to inspire confidence.  The cautious optimism it demonstrates in the face of almost certain adversity seems almost reckless.        

Nevertheless, it is an interesting document: it produces some useful financial detail about where the university sector in the UK is heading, and as it is only 23 pages long, offers both information and entertainment (infotainment?) at the expense of not too great an outlay in time. 

The report may be found at https://www.officeforstudents.org.uk/media/cf54b6ee-714e-45c3-ade9-56bc685b861d/report-on-financial-sustainability-of-higher-education-providers-in-england.pdf

Pedagogical Resources, Pedagogical trends, Universities

Flipped Learning and OERs

Of the pedagogical trends identified by the research (commissioned in partnership with SAGE Publishing), by far the most prominent were research-led teaching and flipped learning – the latter often mentioned in conjunction with technologically-enhanced resources. 

Flipped learning, which was practised in schools for some time before it took hold in universities, promotes dynamic learning by encouraging the student to take more responsibility for study.  There is no single accepted definition of what it entails, but as well as technological innovation it often involves pre-class prep by students; more targeted use of lecturer contact hours; and the use of (often online) assessment to enable lecturers to identify students’ strengths and weaknesses (with the intent of enabling them to focus on the latter).  It may be delivered as a form of blended learning; and some of the most successful practitioners combine its use with more traditional pedagogical methods.  Despite the fact that one of the reasons for its development was to enable lecturers to cope with large cohorts of students, there is some evidence that it is more effective with relatively small groups.

Open Education Resources (OERs) have enjoyed quite a lot of media exposure recently and are often favoured by senior university administrators, because they help to fulfil the promise that students won’t have to pay extra for resources; and also serve to highlight the uniqueness of the individual university’s offering.  In addition, they win Brownie points by showing support in principle for the Open Access movement. Some academics are enthusiastic about developing them and there have been several serious experiments with OERs at UK universities; but they come with drawbacks.  From the academic’s point of view, chief among these is the time they take to develop, and even more, to keep updated, when academics’ schedules are already being squeezed to fit in teaching, research and administration. 

From the purist’s point of view, an OER is not really an OER if the university is not prepared to make it available to other institutions and students not enrolled in its own institution – an attitude which many adopt now that HE is promoted by the government as a ‘market’ and universities are in competition with each other.  (Such OERs may be contrasted with MOOCs – Massive Open Online Courses – which by definition are Open Access.)

However, an OER doesn’t have to be a full-length book or comprehensive study programme: much smaller units of teaching and learning resource can qualify, such as individual ‘repurposable’ units of knowledge; quizzes and notes placed by lecturers on the VLE; academics’ own podcasts and video clips; and Lecture Capture, but again only if made available to a wider audience than the university’s own students.

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